We will be delivered your product through a third-party courier company. Products must be thoroughly inspected before acceptance. If the product is damaged or any parts are missing, you must immediately inform the delivery person and not accept the product. If you accept we consider that the product was in good condition and returns/ refund requests will not be accepted by Authentic Store. Delivery time is generally 3 to 7 business days, however, times could vary depending on the courier partners. Further, Authentic Store cannot be held liable for any delays by the courier companies.
Please ensure to check your ordered product for any physical damages prior to accepting the delivery.
Authentic Store will not be liable for goods that are damaged in transit if the Proof of Delivery (POD) is signed and the goods are accepted.
Please pick up products ordered under the ‘Store Pick Up’ option within 1 week from the specified product available date for pick up.
Authentic Store will not bear responsibility for the condition of the products which are not collected within 1 week, and Authentic Store reserves the right to dispose of the product if not collected within one month.
We accept Cash on Delivery for Negombo / Colombo 1-15 and selected suburbs.
Pay with cash upon delivery. This payment method is available only for customers within Colombo 1-15 and Suburbs. If your shipping address is not within Negombo / Colombo 1-15 or Colombo Suburbs, Please select a different payment method.
COD (pay cash when product is delivered to you)
All orders are subject to confirmation from Authentic Store. A staff member will contact you to confirm the Order. You cannot cancel the order or refuse to pay when the products are delivered to you after your confirmation.
Please ensure that you have the exact amount of cash prior to delivery.
We accept payments via Bank Transfer.
Make your payment + delivery charges directly to our bank account.
Your order will not be shipped until the funds have been cleared in our account.
We accept payments via FriMi
FriMi Payment gateway options are provided by Nations Trust Bank
If you have any questions about this Shipping & Payment Info, please contact us:
By visiting this page on our website: authentic-store.company.site
By email: authenticstorelk@gmail.com
By phone number: 0755055011
**This Shipping & Payment Info was last modified on 29th June 2021